This survey examines UNHCR's efforts to comply with priority policies in the fields of refugee women, refugee children, and the environment. At a time when the Change Management Process has sought to provide the Office with measurable goals for its action, an analysis of achievements and shortcomings in these key areas seems particularly relevant.
In conducting the survey, relevant documents and reports were reviewed and a broad range of UNHCR staff at all levels in headquarters and the field were interviewed (the latter by telephone). These included discussions with Special Co-ordinators, regional policy officers and focal points with specific responsibilities in the three policy areas.
