Resources

Accountability to Communities: Feedback and Complaint Mechanisms in Bangladesh

• Guidance and Tools

Accountability to Communities: Selecting Beneficiaries in Bangladesh

• Research and Studies

Accountability to Communities: Transparency in Bangladesh

• Research and Studies

Oxfam GB Accountability starter pack

• Guidance and Tools

Community Feedback System: Complaints Cards

• Research and Studies

Effective Community Complaints - Agency Self Audit

• Research and Studies

Haiti

Community Complaints & Feedback Field Policy & Procedures Manual

• Guidance and Tools

Minimum Standards Accountability Assessment Tool

• Guidance and Tools

Nonviolent Peaceforce - Evaluation of NP’s Project in Mindanao, Philippines

• Evaluations and Lessons Learned

Challenges in Humanitarian Information Management and Exchange: Evidence from Haiti

• Evaluations and Lessons Learned

How to Manage Refugee Helplines - A Few Tips to Help Organisations Cope with Emergency Calls

• Guidance and Tools

Guía de Introducción a la Rendición de Cuentas

• Guidance and Tools

Accountability Cartoons

Pacific Emergency Management Training Advisory Group: Terms of Reference

World Vision Global Nutrition Framework - Improve Nutrition of Children U5, Women of Child-Bearing Age and Vulnerable Groups

• Guidance and Tools

Myths of Aid

• Research and Studies

Guidelines for the National Institute of Disaster Management

• Guidance and Tools

A Brief Background to Conflict in Haiti

• Research and Studies

IFRC: About Disaster Management