The specific surveys described in this report linked to Hurricane Sandy operations, are initial systematically designed beneficiary satisfaction surveys that were conducted to evaluate relief item and delivery satisfaction, and gender balance as well as reaching the targeted vulnerable population. This was done to improve operations in terms of beneficiary accountability in the Americas Zone. The next step after 2012 surveys is the development of easy to use, finalised systemised beneficiary satisfaction surveys for emergency operations that include Non-Food Items, Shelter, Cash transfer, Water and Sanitation and Emergency Health, but which also includes beneficiary feedback mechanism after the results of surveys have been finalised. Moving forward the plan is to develop these surveys into a mobile based survey by 2014.
