Since the earliest days of the response, the Jenkins/Penn Haiti Relief Organisation (JPHRO) managed the spontaneous camp on the golf course of the Petionville Club in Port au Prince, home to an estimated 50,000 internally displaced people. From the start, JPHRO implemented a philosophy of dialogue, of offering camp residents a choice of options, and of framing communication work as an opportunity for camp residents to ask questions and discuss their circumstances. This paper describes the 'information kiosk' system implemented.
