The purpose of this independent end of project evaluation was to evaluate, summarise and generate lessons on both service quality and the impacts implemented in response to COVID-19 in Cox’s Bazar and Teknaf Upazila, with particular emphasis on the approaches and implementation support provided by the BDRCS in its auxiliary role to the government.
The uniqueness of this pandemic – including the responses taken – means that there is a great deal of learning potential from this, in particular to understand what it actually takes for a National Society (already engaged with many other programmes) to adjust to the needs and priorities of an event such as this. The evaluation was conducted by a team of two people from Proaction Consulting, UK, with oversight from the British Red Cross. Terms of Reference for this evaluation are presented in Annex I.