Case Study

Between December 2015 and June 2016, Relief International (RI) Turkey successfully set up and implemented its first pilot, cross-border cash project in Syria to support WASH outcomes. A total 2,352 households in Mar’rat An Nu’man, Idlib province, received e-vouchers through PIN-protected e-vouchers which were distributed, managed and reported through the Red Rose ONECard cash payment system. The e-transfer cash project formed part of a larger OCHA Humanitarian Pooled Fund (HPF) grant with the overall objective to improve access to essential, lifesaving WASH services for vulnerable host community and IDPs through provision of water supplies and maintenance, hygiene promotion and water monitoring.
To date, RI is the first NGO to use Red Rose inside Northern Syria. Cash transfer programming is a growing operational approach for RI. Therefore, the Syria project was set up as a pilot, and this evaluation is an honest and realistic reflection of the process, outcomes, successes and challenges of this pilot project.. This evaluation was commissioned to look at lessons learned of RI’s pilot CTP programme, including processes as well as results, and suggests a range of recommendations for any future RI cash programming. RI is sharing this report externally with the wider cash community who are programming in Syria, as well as those agencies considering using the Red Rose ONECard system, for the benefit of wider learning in the cash community of practice.