To meet communication needs in the context of a humanitarian crisis, an emergency crisis following a natural disaster and a complex and prolonged humanitarian crisis, the emergency.lu (e.lu) solution was developed with the support of the Ministry of Foreign and European Affairs (MFEA), based on the specific and complementary areas of expertise of three Luxembourg private partners: SES TechCom, HITEC Luxembourg and Luxembourg Air Ambulance (LAA). The idea initially was to provide a pre-configured satellite communications solution, which would be the most rapidly operational on site, improving the coordination and efficiency of relief measures.