The review found that, while progress has been made on the establishment of PSEA policy, this has not translated into managerial and staff understanding and acceptance of these policies. The policies and technical guidance have not been communicated to the field with sufficient authority or clear direction and the guidance, in itself, has not been accessible. With the exception of three of 14 agencies considered (by means of a self-assessment exercise), implementation is either patchy, poor or non-existent. The review found that the most critical gap in organisational support to PSEA is that of visible senior management leadership to actively promote PSEA policies and to proactively support PSEA activity, while holding field managers accountable for implementation.
