Refugee Return
Return Requires Time and Patience 3
The UK Human Rights Act and Refugees 5
Changing Places: Bosnians in Britain 6
The Roll Back Xenophobia Campaign
in South Africa 9
Quality and Accountability
Sphere at the End of Phase II 11
Using Sphere: Oxfam in West Africa 13
Sphere in India: Experiences and Insights 15
Gendering Sphere 17
The Humanitarian Accountability Project 19
The Limits and Risks of Regulation
Mechanisms for Humanitarian Action 20
The Quality and Accountability Debate 22
Practice Notes
The UN Joint Logistics Operation
in Mozambique 26
Somalia’s Transition from War to Peace 28
Demobilisation in Sierra Leone 30
The Protection Gap 32
The ALNAP Learning Office Concept 34
Institutional Initiatives
The Performance and Accountability
of Donor Aid Administrations 36
Creating a UN Humanitarian Commission 38
The Humanitarian Response to Kosovo 39
Contingency Planning in the Balkans 41
New Guidelines to Save Older
People’s Lives in Emergencies 42
Professionalising Emergency Personnel 44
Strategy 2010: All Change at the Fed? 45
Policy Developments
Security-Sector Reform 46
US Arrears to the UN 48
The UN Millennium Summit and Assembly 49
The Child Soldiers Protocol 50