The pilot of the Humanitarian Innovation Fund (HIF) tool project has been a useful way to increase and improve the accountability Oxfam provides to refugees in Za’atari Camp in Jordan. There are several technological improvements that can, and should, be made to the tool, as well as internal improvements to the culture of accountability within Oxfam in Za’atari Camp. The pilot period has not been long enough to delve deeply enough into how data analysis could be used to improve programming; however, the results of this evaluation are clear that the tool should continue to be developed and improved, and tested in other contexts. The potential for the feedback tool is greater than could be trialled during the short pilot period, and increasing the concentration on informal feedback, as was initially conceived prior to the pilot, should be prioritized in future trials.