Guidance and Tools

Inclusive Client Responsiveness - Toolbox

Focus on people with disabilities and older people

Toolbox jpg

This toolbox complements the IRC's Inclusive Client Responsiveness guidance and includes the following tools:

  1. Communicating with People with Disabilities and Older People - Tip Sheet
  2. Guidance on collecting disability disaggregated data
  3. Questions to collect data on barrier to access and preferences
  4. Barriers & Enablers in IRC’s feedback channels.
  5. Easy-to-read guidance
  6. Instructions to conduct an accessible Focus Group Discussion and Key Informant Interview

Download main report file

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