Purpose: This report derives from a review of the implementation of IOM’s internal L3 procedures in the Rohingya crisis response in Bangladesh (late August 2017-ongoing). It is part of a larger real-time evaluation of that response, which is documented in a separate report. This report’s purpose, as per the ToR, is to help IOM consistently improve programming and operations. However, the Rohingya response review brings out various attention points that musts be addressed at institutional, not at programme or operational level. The findings and recommendations therefore can feed into the internal review started, but now on hold until the outcomes of a general IASC review of L3 procedures are clear.