Together with the key actions and indicators, these guidance notes presented here are designed to assist managers in determining appropriate methods for assessing the level to which the organisation is meeting the core standards, and processes for addressing specific challenges. Key actions list the activities to be considered to implement and attain the standards. Key indicators are the quantifiable results from decisions and processes that demonstrate whether or not the standards have been attained and/or maintained. Guidance notes explain, unfold and address issues, challenges or dilemmas related to attaining the standards.