- The no show rate for card distribution increased significantly in the reporting period, reaching 28%, compared to 10% in the previous quarter.
- Withdrawal transactions and feedback continues to show that cash recipients withdraw their allowance soon after the transfer is completed.
- Refugees face few challenges in getting the cash through ATMs.
- Cash assistance predominantly goes to pay for food and rent.
- Cash assistance is not sufficient to meet all needs. Fifty-nine percent of cash recipients have to take on additional debt in order to cope, and 20% reduce the amount of food consumed. However, a majority of respondents report that cash assistance helps them a great deal to meet their basic needs.
- Complaint and response mechanisms have not captured significant protection concerns related to the delivery of cash, although there are isolated cases of fraud and exploitation.
