This summary provides an outline of the key lessons on beneficiary feedback mechanisms (BFMs) drawn from an evaluation of the completed access and beneficiary feedback pilot funded by DFID in Pakistan, which was undertaken during October–November 2013.
This pilot was the first in a series of 10 that will be evaluated as part of DFID’s Access and Beneficiary Feedback Pilot Programme by ITAD in association with Collaborative Learning Projects (CDA) to inform learning on how BFMs can strengthen programme effectiveness, impact and transparency. Pakistan is the only pilot focussing on emergency response, and was implemented in a shorter timeframe than the other pilots due to the fast-paced nature of the humanitarian programme cycle.