The findings outlined in this report pose both unique challenges and opportunities for programs seeking to provide humanitarian information to Syrian refugees in Lebanon.
There is a strong case for urgent coordination between humanitarian agencies working inside Syria and in the surrounding countries to design beneficiary communication strategies that:
1. are based on an understanding of the ways in which refugees currently uptake and exchange information;
2. tackle the issues of widespread mistrust, and
3. seek to infuse current cross-border information flows with a consistent stream of reliable and actionable humanitarian information.