Evaluations and Lessons Learned

Real-time evaluation of UNHCR's response to the emergency in Lebanon and Syria, July - September 2006

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UNHCR undertakes Real Time Evaluations (RTE) of large emergency operations to

independently assess the effectiveness of its operational response. In analyzing the

operation as it evolves, the RTE seeks to ensure that its findings are used as an

immediate catalyst for operational and organisational change.

After two days of meetings in Geneva the team travelled to Lebanon and Syria from

20 to 27 September 2006 where it met with UNHCR staff, members of the UN

Country Teams, NGO operational partners, donors and government representatives.

Meetings were also held with beneficiaries of the UNHCR programme in Beirut and

South Lebanon. Several lessons learnt papers prepared by UNHCR staff and other

agencies were also taken into account. Upon return to Geneva the team conducted

further interviews and held interactive debriefing sessions with UNHCR senior

management and staff.

The report begins with a list of recommendations which arise from the findings and

is followed by a general assessment of the main features of the emergency. There

follows a discussion of the findings with respect to Lebanon and Syria in two

separate sections. The Terms of Reference for the RTE figure in Annex 1.

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