For Cesvi, humanitarian intervention should be focused on the mobilisation and reinforcement of protective factors, resources and skills that help to promote resilience. The manual Resilience-focused Case Management: A manual for frontline workers – developed with the support of the consultancy of Francesca Giordano and Alessandra Cipolla members of the Resilience Research Unit (RiRes) of the Catholic University of Milan – is designed to support case workers in Cesvi Foundation and in other organisations that are seeking to adopt a resilience-focused approach in the provision of protection services to strengthen the wellbeing and the resilience of children and adults who have experienced traumatic events.