This document is a response to a SMS complaint about a cash card.
The translated SMS: “My cash collection ID card was taken by force by one of your staff in
the Mogadishu office when I went to collect my payments. I want to know why he took my card and would like your help in getting it back. The staff who took my card accused me of having a duplicate card, which is untrue.” From male beneficiary, Cash Relief project, Bondhere, Mogadishu