The digital transformation of humanitarian action was made possible by significant donor support and investment that are generally only possible within large and well-established organisations, largely failing to engage and support community-led ICT innovations.
The absence and inconsistencies in defining ‘local’ and ‘community-led’ processes hinder meaningful local ownership and decision-making roles in ICT development and implementation.
Risk-adverse funding practices and other barriers (e.g. organisation registration) to direct funding of community-led ICTs perpetuate top-down dynamics and power asymmetries.
“Checkbox” approaches to community representation in community-led ICT development and implementation does not guarantee representation and/or engagement with the community needs of those affected and could even reinforce pre-existing exclusionary practices.
Donors should consider increased flexibility, risk tolerance, direct support, and long-term commitment as pilar of their support for community-led ICT innovations.