In the previous four chapters of this series, I discussed the different concepts, approaches, and tools for activating systems thinking. Now it’s time to start pulling those parts together. In this chapter, I outline seven steps you can take to move from systems exploration to a practice of systems interventions*.
An intervention is the act of intentionally seeking to shift the status quo of a scenario, situation or system. From a system’s perspective, not all interventions are good nor equal. When you try to make change in a dynamic, constantly evolving system, there will be push back. You can get your desired outcome, but along with what the system wants to do. I have crafted these seven steps to help you tackle systems intervention design in a way that avoids unintended consequences, and can maximize the positive outcomes.