Evaluations and Lessons Learned

UNICEF’s response to Georgia crisis: Real time evaluation

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In August 2008, conflict broke in and around South Ossetia, involving the Georgian, South Ossetian and Russian military, leading to both internal and external displacement of large numbers of people, including children. Although a large number of the civilians displaced by the conflict remained within the Georgian territory, there were substantial number of people who fled to the Russian Federation (North Ossetia and beyond) to escape the fighting. Humanitarian aid by UNICEF was provided from both sides. This evaluation, however, has concentrated on the UNICEF response within Georgia where over 80 per cent of displacements occurred. From the findings of the evaluation six aspects can be concluded: (i) UNICEF, as the leading international children’s agency with an ongoing development programme in Georgia and Russia, was quick to respond to the needs of the conflict-affected children and their families, providing supplies to the most vulnerable within the first few days of the crisis. (ii) There was passion, professionalism, commitment and urgency to respond at all levels of staff -- management, programme and administrative (national and international). (iii) The mechanisms, systems and tools were in place and they clicked together from Office of Emergency Programmes in New York, Regional Office and Country office to respond effectively. For example, UNICEF HQ and RO, working in tandem with the CO, were able to recruit and deploy a substantial team for the response fairly rapidly including experienced staff from the region. (iv) UNICEF was a team player within the UN system and was respected by other humanitarian organisation for its leadership and policy dialogue with authorities. (v) A complex crisis caused by international conflict requires sensitive handling and making delicate strategic choices during the management of the response and this report points out the need for refinements and managing a balanced response.

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