Date published: 2010 Share Visual representation of the complaints handling process. Download main report file Download file Resource collections Accountability to affected populations (AAP) ALNAP focus topics You might also like Short read Learning and Reflection from World Vision Southern Africa Region’s Greenfield and Development Programme Approach Practices: ‘Why Our Community Based Approach Matters?’ 30 October 2017 World Vision Short read Kenya National Refugee Youth Consultation May 2016 World Vision Short read Prioritising Community Engagement to Strengthen Health Systems in Ebola Recovery July 2015 Oxfam Research and Studies Short read Ethical research during a crisis: insights from the West African Ebola epidemic 12 March 2020 Elrha Research and Studies