Nations High Commissioner for Refugees (UNHCR) Evaluation Office (EVO) commissioned Key Aid Consulting to conduct a centralized evaluation of UNHCR’s Level 3 (L3) Emergency Response to the Sudan Situation. The evaluation examines UNHCR’s response from July 2023 to June 2024 across four countries—Chad, Egypt, South Sudan and Sudan. The evaluation is both summative and formative, aiming to assess UNHCR’s response while identifying lessons learned and areas for improvement. The analysis is guided by six core evaluation questions:
- Relevance: To what extent were UNHCR’s interventions appropriate to the needs, vulnerabilities and capacities of forcibly displaced persons and stateless people?
- Effectiveness: How well did UNHCR’s interventions meet their intended objectives and address the evolving humanitarian crisis?
- Efficiency: Were UNHCR’s interventions timely and cost-effective in their design and delivery?
- Coordination: How effectively did UNHCR coordinate with national governments, humanitarian actors and other stakeholders to maximize impact?
- Sustainability: What measures did UNHCR put in place to support durable solutions and longer-term development linkages?
- Cross-cutting themes: To what extent did UNHCR mainstream gender, Accountability to Affected Populations and protection principles in its interventions?
The evaluation follows a mixed-method approach, integrating both primary and secondary data. The methodology includes document reviews, 214 key informant interviews with UNHCR staff, implementing partners, government officials and sector representatives, 55 focus group discussions with refugees and host communities, and three targeted online surveys with UNHCR staff, sector members and implementing partners. Field visits were conducted in Chad and Egypt, the designated deep-dive countries, while data from Sudan and South Sudan were gathered remotely, as they were classified as light-touch countries within the evaluation scope.