In line with its Policy on Emergency Preparedness and Response, the United Nations High Commissioner for Refugees (UNHCR) Evaluation Office commissioned Key Aid Consulting to carry out a centralized evaluation of UNHCR Level 3 (L3)2 Regional Refugee Response to the crisis in Ukraine. The evaluation is formative and summative, and looks at UNHCR’s response outside of Ukraine from March to December 2022 in the five L3 countries: Hungary, Moldova, Poland, Romania and Slovakia.
The evaluation is framed by six evaluation questions:
- Relevance: To what extent are UNHCR’s interventions contextually relevant and appropriate to the needs, vulnerabilities and capacities of refugees?
- Connectedness: How well do UNHCR’s interventions build on and strengthen the actions of national governments to ensure the inclusion of Ukrainian refugees?
- Effectiveness: To what extent are UNHCR’s interventions achieving their objectives?
- Efficiency: Are UNHCR interventions delivered in a timely manner, with support from HQ, RBE and an enabling M&E system?
- Coordination & partnership: How does UNHCR co-lead effective coordination and broker successful partnerships?
- Cross-cutting themes: To what extent do UNHCR interventions mainstream gender, AAP and protection?
The evaluation uses a mixed-method approach, relying on both secondary and primary data sources. The evaluation design is non-experimental and uses a case study design. The evaluation team formed their judgment using various sources of primary and secondary data including a document review, 200 key informant interviews with UNHCR staff, implementing partners, government representatives and sector members, 52 focus group discussions, and surveys with Ukrainian refugees and external stakeholders.